Find the items you want and click to add them to your basket. Once you’ve got all you need, select the basket icon and proceed to checkout.
Your account will automatically show any stored delivery and payment options to make ordering as easy as possible.
Check all of your details are correct and you’re good to go!
Yes! Click the basket icon and this will show all of the items you’ve selected so far.
If you want to remove the item completely, just hit the X button.
You can add a different delivery address at the checkout stage. Your order will automatically default to any saved addresses but you can add more.
Your account makes it easy to keep an eye on your orders.
Once you’ve logged in you’ll see each individual order that you’ve placed with us. Select the one that you want and discover all the information you need.
We’ll also send you an email as soon as it’s on the way!
We’re sorry that this has happened and we will do what we can to make sure you get the best outcome.
Please contact us to tell us more, if you can provide your order number, product name, details of the fault and an image (if necessary) then this will speed up the process!
We offer various ways to pay for our items to ensure our customers can access all the goods on our website.
Your preferred payment of choice can be selected at the checkout.
Orders placed, which are delivered within the UK, are inclusive of VAT.
If a ‘Payment Problem’ occurs, don’t worry as this can be easily resolved so that we can get your order on its way to you.
Before you re-enter any card details, please make sure all of the details are correct. We also recommend checking funds in that account.
Adding a discount code is really easy.
Once you have finished shopping click the ‘View basket’ option. There will be a box underneath your items that says ‘Have a coupon? Click here to enter your code’.
The discount code entered may have expired or the promotion may not have started yet.
We offer Royal Mail 2nd Class and Next Working Day as well as FedEx Next Working Day Delivery.
We sometimes ship items separately to make sure that they get to you as quickly as possible.
Your dispatch email will confirm what has been sent to you. If the missing item isn’t on there you will need to wait that little bit longer.
Returns & Refunds
Please refer to our returns policy page for more information.
If this doesn’t answer your question then our Customer Service team is on hand to help.
Your refund should be returned to your account within 5 working days and we’ll send you an email to let you know it’s on its way!
If you don’t receive your refund and it’s been 10 working days since you received our email, then you’ll need to contact our Customer Service team through your account.